Merchant Services Associate

Support merchant partners, manage operations, and drive business growth for Wolt.

• •As a Merchant Services Associate at Wolt, you will be the primary point of contact for merchant partners, ensuring their success on the platform.
• •You will bridge the gap between operations and partners, fostering strong relationships and driving continuous improvement.
• •Key Responsibilities Build and maintain strong relationships with merchant partners through training and updates.
• •Resolve partner inquiries regarding operational, technical, and financial issues promptly.
• •Conduct quality checks to ensure partners meet high service standards.
• •Analyze data to provide insights that support partner business growth.
• •Manage and update partner menus and visuals to align with the Wolt brand.
• •Requirements Proven ability to build strong relationships with partners.
• •Proficiency in Excel.
• •Experience in a high-performance, high-expectation environment.