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Process Lead

GopuffQuick Commerce company
IndianapolisLead
Operations & Strategy

About the role

Ensures order accuracy and fast delivery to customers.

  • Gopuff is seeking a Process Lead for our Operations team.
  • This role ensures order accuracy and fast delivery to customers.
  • You will lead the Pack and Receive and Kitchen teams.
  • Key Responsibilities Pack orders and receive inventory during low volumes Support associate team in path when there are gaps in shift coverage Escalate site issues to Site Leadership and Live Monitoring Oversee execution of all facility operations and delivery processes Develop and train new associates within site and kitchen Requirements 2 years of internal Gopuff experience 2+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience Ability to work with fluid schedules; be available during peak hours of operation (5pm
  • 3am) Ability to stand, bend, reach and walk during shifts Ability to lift up to 49 pounds
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