Sales Strategy & Operations Renewals Associate (Sr)

Drive sales operations and strategy for renewals, focusing on analytics, program management, and process engineering.

• •As a member of our Sales Strategy and Operations team, you will have an integral role in driving the insights, operations, and strategy that enables Sales to run better, faster, and smarter.
• •You will sit at the intersection of Sales and Product, driving the business understanding of the renewal engine and defining the tools required to enable Sales, Partners, and customers.
• •Key Responsibilities Conduct retention analysis, perform cohort analysis to identify churn or expansion reasons, and build predictive models to flag "at-risk" accounts.
• •Lead cross-functional initiatives, owning the roadmap, milestones, and internal enablement for new programs or tool transitions.
• •Identify bottlenecks in the customer lifecycle, designing and implementing scalable workflows that reduce manual tasks for the Sales Team and Partners.
• •Requirements High-impact self-starter with the ability to operate well with little guidance.
• •Strong analytical skills with proficiency in Excel; SQL, Tableau, or Looker experience is a plus.
• •Process and operational thinking with previous Salesforce experience being a plus.
• •Strong written and verbal communication skills. 3+ years of professional experience, ideally in consulting, corporate strategy, or a high-growth startup.